Volunteer @ Glasshouse



Located in the heart of Port Macquarie, the Glasshouse is a state-of-the-art cultural  centre; home to a Theatre, Regional Gallery, Visitor Information Centre, gift shop, conference facilities, and heritage displays. 

Our volunteer teams have been operating in the Gallery and Visitor Information Centre for almost 20 years and since the Glasshouse opened in 2009, have merged under one roof. 

We invite you to join us at the Glasshouse and become a part of our dedicated team, sharing your knowledge and experience to engage, inform and educate our visitors in the Gallery and/or Visitor Information Centre.   

Gallery Volunteer

Volunteer Gallery Attendants are the first point of contact for Gallery visitors, providing assistance to patrons by distributing catalogues, information and explanations of the program and floor plan. Gallery Attendants enhance the visitors' experience by ensuring the Gallery remains a warm and inviting place to visit while ensuring the Gallery is a secure and safe place for visitors and art works. 

About the Role 


  • Greet Gallery visitors and familiarise visitors with the layout of the Gallery and exhibition program on display 

  • Ensure the Gallery and exhibitions are safe and secure at all times 

  • Distribute information, handouts and catalogues 

Tourism Ambassadors

Volunteer Tourism Ambassadors support and assist the Port Macquarie Visitor Information Centre at the Glasshouse, accessible to the public seven days a week. Ambassadors help locals and visitors who enter the venue by distributing flyers and providing information on what our region has to offer.

About the Role 

  • Greet visitors to the venue and help with tourism related enquiries 

  • Provide directions and visitor information by distributing appropriate tourist brochures to visitors 

  • Provide information on products, experiences and services in the Port Macquarie Hastings region 

  • Manage and stock up brochure displays and promotional stock  

  • Respond in a prompt and courteous manner to visitor enquiries by providing visitors with impartial, objective information.

Why Volunteer? It’s a WIN-WIN

Being a volunteer has lots of benefits, including: 

  • Making a positive impact on your community and feeling part of it. 

  • Spending time sharing your passion with others and talking about what you love, whether it’s the arts or the local region 

Volunteering can be very meaningful and enjoyable, it can: 

  • Give you a sense of achievement and purpose 

  • Improve your self-esteem and confidence 

  • Help you share your talents, learn new skills and create a better work-life balance 

  • Help you meet new people, which can help you feel more connected and valued 

Volunteering is a great way to meet new people and build healthy relationships. It strengthens your ties to the community and exposes you to people with similar interests.

What You Need to be a Glasshouse Volunteer

  • Enjoy interacting with people 

  • The confidence to create a friendly welcoming environment for all visitors and share your knowledge

  • A passion for the arts and/or the Port Macquarie Hastings region 

  • Professionalism 

  • Well presented  



Download an application form from our website or come in to pick one up from our Customer Service Desk. 

Download Application Form(PDF, 977KB)